Ashish Massey
Service Lead ICSRs @ Cencora PharmaLex | Service Delivery, Life coach and Guide
- Role
- Associate Director at PharmaLex
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Ashish Massey
As a Senior Manager and International Service Lead at PharmaLex, I lead and oversee large-scale operations and multiple processes, ensuring client expectations are met with exceptional service delivery, adherence to SLAs, and regulatory compliance. My role includes implementing PharmaLex\'s Global Program Management strategy while actively monitoring the evolving regulatory landscape. With 4.5+ years in this role, I focus on fostering strong client relationships and developing effective pharmacovigilance processes. By collaborating with cross-functional teams, I have contributed to the successful implementation of strategies for ICSR handling, leveraging expertise in business planning and strategy to align organizational objectives with client needs.
Experience
Associate Director
Dec 2025 — Present
Education
ISF College of Pharmacy Moga
B-Pharma, Pharmacy
2004 — 2008
Skills
- Healthcare
- Quality Management
- New Business Development
- Microsoft Office
- Team Management
- Pharmacovigilance
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