Ashish Kumar
Championing Digital & AI Transformation | HDFC Bank | ISB Leadership | Ex ICICI Bank | Welingkar | Process Re-engineering |Product Management | Marketing Strategy | Channel Management | Go to Market | Corporate Sales
- Role
- Vice President - Digital and Gen Ai Projects Process Re-engineering at HDFC Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Ashish Kumar
With over 22 years of experience in the Banking industry, my core competencies include Artificial Intelligence Strategy, Digital Journey and Experience, Product Management, Project Management, Marketing Strategy, Channel Management, Go to Market Strategy, Process Re-engineering, Corporate Sales and Customer Experience & Engagement.In my current role, I am building Artificial Intelligence, Generative AI and Digital capabilities to enhance Customer Experience & Journey at omnichannel touch points of HDFC Bank.In my 15 years Journey with ICICI Bank, I handled various central level roles in the Retail Banking which includes Salary segment, Liability Product & Process, Affluent Customer segment and Branch Sales Channel. I also spearheaded key projects such as Tab Banking and Account opening tracking mechanism in ICICI Bank.I am an MBA (Marketing) graduate from Welingkar Institute of Management and further enhanced my skills with *Leadership with Artificial Intelligence* programme from ISB Executive Education.My mission is to leverage my expertise and skills to create value for customers, stakeholders, and the organization.
Experience
Vice President - Digital and Gen Ai Projects Process Re-engineering
Jun 2025 — Present · Mumbai, IN
Education
Indian School of Business
Leadership with Artificial Intelligence, Generative Artificial Intelligence (AI)
Welingkar Institute of Management
MMS, Marketing
2001 — 2003
Anugrah Memorial College - India
Bachelor's degree
Reserve Bank of India
Programme on Fintech for Officers of Banks
Institute of Rural Management Anand (IRMA)
Rural Ecosystem Immersion Programme for Banking Sector, Financial Inclusion along with focus on business penetration in Rural areas
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