Ashish Kumar Verma
CCNA 201-301 Routing & Switching ||
- Role
- L2 at Uno Minda
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Ashish Kumar Verma
Uno Minda depends on robust IT infrastructure for operational excellence. As an IT…
Experience
L2
Dec 2025 — Present · Manesar, IN
Handle complex technical incidents escalated from L1 engineers.Troubleshoot OS, server, domain, DNS, DHCP, and authentication issues.Manage mailbox, Teams, and SharePoint permissions at an admin level.Active Directory including security groups, GPOs, and user provisioning.Support server-related tasks like patching, updates, and log analysis.Perform advanced troubleshooting for network connectivity and authentication failures.Manage endpoint security, BitLocker, Defender, and antivirus policies.Provide support for enterprise-level applications and integrations.Perform device imaging, system cloning, and deployment using SCCM or Intune.Generate status reports and analyze ticket trends for process improvement.Mentor L1 support engineers and assist in technical knowledge transfer.
Education
Haryana Board of School Education (HBSE)
12th
Gurugram University
Master of Computer Applications - MCA
Maharshi Dayanand University (MDU), Rohtak
Bachelor of Computer Applications - BCA
Haryana Board of School Education (HBSE)
10th
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