Ashish Kumar Sharma
Deputy Manager – Connected Services | Driving Digital transformation,Product Innovation & Revenue Growth in Automotive Domain
- Role
- Deputy Manager - Connected Services at Volvo Eicher Commercial Vehicles
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ashish Kumar Sharma
As an accomplished automotive professional with over 5+ years of experience spanning…
Experience
Deputy Manager - Connected Services
Volvo Eicher Commercial Vehicles
Nov 2022 — Present · Gurugram, IN
Gather and analyze market requirements for commercial vehicle telematics, connected devices, and digital services, using industry research and benchmarks to identify opportunities and customer needs.• Work with cross-functional teams (Product, Tech, Sales, Support, Aftermarket) to define, document, and prioritize product features and roadmaps for connected commercial vehicles and digital service platforms.• Document clear and actionable business requirements, user stories, and acceptance criteria for development and testing teams, ensuring comprehensive coverage and alignment.• Lead or support the launch of data-driven products in telematics, SaaS platforms, and connected vehicle services—overseeing project timelines, resource allocation, and post-launch analytics.• Perform wireframing and prototyping of new product features or workflows, often collaborating with UI/UX designers to refine the user experience.• Conduct and synthesize competition research; track emerging trends in electric vehicles, IoT, and digital automotive services.• Participation in agile ceremonies (standups, sprint planning, retrospectives) and coach teams on Scrum and agile best practices.• Analyze telematics and usage data to derive actionable product insights and inform continuous improvement—collaborating with engineering to resolve technical and API issues.• Coordinate with business stakeholders for business case preparation, commercial modeling, and customer acquisition strategies, leveraging strong B2B domain experience.• Oversee software documentation and training, supporting sales teams and end-users throughout the digital product lifecycle.• Support integration efforts for new APIs, telematics devices, and digital integrations, troubleshooting technical or data gaps between backend and frontend systems.• Mentor junior team members in best practices relating to requirements documentation, analytics, API/data troubleshooting, and agile workflows.
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