Ashish Kumar
Manager-strategic Risk & Transaction @Deloitte
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WORK HISTORY
Manager-strategic Risk & Transaction @Deloitte
Düsseldorf, DE
Led major digital transformation programs for a global FMCG client, improving operational efficiency by 30% and reducing costs by 18% through a global delivery model. • Designed IT governance frameworks and implemented ServiceNow based ITSM capabilities to enhance service delivery and compliance. • Drove adoption of emerging technologies to strengthen IT operations and business value. • Led key IT Asset Management initiatives including scope alignment, data quality assessment, and definition of the Minimum Viable ITAM Process. • Improved CMDB and application data quality using CSDM, HAM, and SAM practices, aligning IT/OT boundaries with Enterprise Architecture.
EDUCATION
Microsoft
MIcrosoft Certified professional, MIcrosoft certified system administrator
Knowledge Soft, Inc -Rooman Technologies, South-Extension
MCSE, WIndows Server
Kendriya Vidyalaya
Metric
ABOUT ASHISH KUMAR
Dynamic Digital Transformation Leader with 17+ years of global experience driving IT modernization, operational efficiency, and business-aligned technology initiatives. Proven expertise in ITSM, IT governance, ServiceNow enablement, and emerging technology adoption. Certified in HAM, SAM, and CMDB/CSDM with hands-on experience improving IT asset governance, data quality, and lifecycle management across complex enterprise environments. Adept at leading cross-functional teams, optimizing processes, and delivering measurable outcomes in multi-vendor, high-stake programs.
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