Ashish Kumar
Technical Account Manager || New Initiatives || Operations || Product || Connected Banking || Digital Lending Infrastructure || BaaS || Fintech || Engineer
- Role
- Technical Account Manager at Cashfree Payments
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ashish Kumar
Coherent in Program and Product Management, with a decade of experience in supervising…
Experience
Technical Account Manager
Jun 2022 — Present · Bengaluru, IN
Led \'Lending Payouts\'(Connected Banking), contributing to 60–70% of Payout product revenue. Managed products like Virtual Accounts, Prepaid Payment Instruments (PPI), E-Collect, UPI Collections and ID Verificationproducts. Defined SOPs and reduced turnaround time by 50% for Connected Banking enablement (Months to Days). Spearheaded GTM strategies, coordinating with Product Finance, Grwoth, Risk, Legal, Engineering, and Marketing teams. Established vendor partnerships (IDFC First Bank, Cards91, M2P, ICICI Bank, MTL, DocuSign) to support product launches. Leveraged SQL in Metabase to analyze success metrics, optimizing product performance and decision-making. Resolved ~90% of tech issues within SLA by leading troubleshooting efforts with partners/clients. Maintained product growth trackers in Google Sheets, monitoring daily progress during the 0 to 1 phase. Improved product adoption rate by 15–20% through targeted feedback collection from the Serviceable Addressable Market(SAM). Automated leadership reports, reducing manual reporting time by ~50% and increasing data accuracy.Tools – SQL (Metabase), Confluence, Jira, Figma, Spreadsheet, Retool, Google Docs, Google Forms.
Education
Dayananda Sagar College of Engineering, BANGALORE
Bachelor of Engineering (B.E.), Civil Engineering
2012 — 2016
Skills
- Autocad
- Revit
- Staad-Pro
- Road Biking
- Microsoft Office
- Engineering
- Civil Engineering
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