Ashish Keshri

About Ashish Keshri

A self-motivated and hardworking individual constantly involved in self-improvement and always ready to take up challenging tasks in order to test my skills and improve them further. A keen observer who believes in learning by sharing knowledge. Also,Hands-on experience in the IT industry involved in providing ITSM solutions in IT infrastructure. Expertise in the technical implementation of modules such as Incident Management, ProblemManagement, Change Management, Service Catalog, defining workflows, approvals. Extensive knowledge of building scripts such as UI policies, Client script, UI Actions, Business Rules, Inbound/ Outbound Email actions, Script Includes and Scheduled Jobs on the ServiceNow system. Skills in ServiceNow : o Incident Management o Problem Management o Change Management o Service Catalog o Record Producers & Order Guide. o Workflows o Flow Designer o Client-side scripting o Server-side scripting o CMDB o SLAs o Notifications o Service Portal o Update Sets o Knowledge Management o Scoped Applications o Reports etc.Looking forward to work and enhance my skillset my knowledge into Integrations, Implementation,Virtual Agent, Service Portal, Event Management, Cloud Management Looking ahead to Concentrate more on the modules like ITSM and ITOM.

Experience

1. Senior Consultant - Package Implementation

   LTIMindtree

   Feb 2026 — Present · Noida, IN

Education

• Guru Gobind Singh Indraprastha University

  Bachelor of Technology - BTech, Computer Science engineering