Ashish Hajare
Subject Matter Expert (SME) | Customer Service Associate | Enhancing Customer Satisfaction & Concession Abuse Prevention at Amazon
- Role
- Customer Support Associate at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Ashish Hajare
Customer Support Associate at Amazon specializing in Concession Abuse Prevention (CAP), with a strong focus on fraud mitigation, policy compliance, and operational excellence. I investigate and resolve potential concession abuse cases through detailed analysis and pattern recognition, ensuring adherence to company policies while safeguarding the customer experience.Beyond my core responsibilities, I serve as a Subject Matter Expert (SME) within the CAP team — mentoring new hires, providing process guidance, and driving operational enhancements that elevate overall team performance. I am passionate about combining analytical rigor with a customer-first mindset to deliver meaningful, measurable impact.
Experience
Customer Support Associate
Apr 2023 — Present
Education
Yashwantrao Chavan Maharashtra Open University
Bachelor of Commerce - BCom
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