Ashish Deshpande
Support Engineer @3CLogic
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WORK HISTORY
Support Engineer @3CLogic
US
Leading end-to-end UX research and design for B2B SaaS products, including planning, recruiting, and conducting user interviews and usability testing. Synthesized insights into actionable recommendations and presented to the CEO and cross-functional leadership, influencing product direction. Enhancing support operations by resolving customer issues, authoring change requests, and performing quality analysis on support tickets to reduce recurring defects and improve eciency.
EDUCATION
Arizona State University
Master of Science - MS, User experience
Gogte Institute of Technology
Bachelor of Architecture - BArch
ABOUT ASHISH DESHPANDE
UX Designer with experience in SaaS, enterprise platforms, and mobile products. Skilled in user research, usability testing, and interaction design, with a proven track record of collaborating cross-functionally to deliver scalable design systems and improve user experiences. Proficient in Figma, Jira, and ServiceNow with a background in architecture and a Master’s in Human-Computer Interaction.
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