Ashish Borah
Digital Transformation | Program Management | Project Management
- Role
- Product Integration Analyst at EdgeVerve
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Ashish Borah
Digital transformation PM with 9 years of turning operational pain points into automated,…
Experience
Product Integration Analyst
Sep 2022 — Present · Bengaluru, IN
Process Analyst & Project ManagerProcess Analysis & Optimization:Managed multiple concurrent projects, maintaining strict deadlines for a leading shipping company delivering 60% automation for their GBS teamsDefined solution designs for client processes, identifying opportunities for process improvement and automation, resulting in a 20% reduction in FTE.Analyzed client processes to identify areas for improvement, such as process optimization and automation, leading to reduced FTE and TAT.Solution Design & Requirement Gathering:Designed a solution for content generation use cases, leveraging a flagship product to achieve a 50% reduction in TAT.Led discussions and workshops to gather business requirements and draft user stories.Product Management:Collaborated with product and engineering teams to implement product improvements based on customer feedback.
Education
Manipal Institute of Technology
Bachelor of Technology (B.Tech.)
2011 — 2015
Symbiosis Institute of Management Studies
Master of Business Administration (M.B.A.)
2015 — 2017
Skills
- Microsoft Office
- Microsoft Word
- Social Media
- Financial Accounting
- Leadership
- Marketing
- Public Speaking
- Research
- Customer Service
- Financial Analysis
- Microsoft Excel
- Powerpoint
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