Ashish Bhatia

About Ashish Bhatia

I am a Safety, Compliance, and Customer Operations professional with hands-on experience across aviation security, U.S. logistics compliance, and global customer support operations.Currently working as a Safety & Compliance Officer in the U.S. trucking industry, I specialize in accident investigation, regulatory compliance, SOP adherence, documentation, audits, and risk prevention. My role involves monitoring driver safety, fatigue management, regulatory reporting, and ensuring alignment with transportation and labor regulations.Previously, I worked extensively in aviation security with international airlines and airports across India, Qatar, and the UAE. My experience includes passenger and baggage screening, access control, threat assessment, emergency response, regulatory compliance (BCAS, ICAO), and coordination with airport authorities and law enforcement agencies. I have also led teams and contributed to training, reporting, and audit readiness.In addition to security and compliance, I bring strong customer operations experience from U.S. and UK-based eCommerce environments. I have handled complex customer inquiries, order management, claims, returns, and escalations while ensuring policy compliance and service quality across multiple channels.I am known for:Strong documentation and investigation skillsSystem-based thinking and process improvementCalm handling of high-risk and high-pressure situationsClear communication with cross-functional teamsI am seeking opportunities where I can contribute to safety, compliance, operations, or customer-focused roles that value structure, accountability, and continuous improvement.

Experience

1. Assistant Manager (Safety & Compliance)

   Hsd Trucking, Inc

   Sep 2025 — Present · US

   Safety & Compliance Officer – Key DutiesEnsure full compliance with FMCSA, DOT, and state regulations to maintain company safety standards.Monitor and audit driver logs (ELD/HOS) to prevent violations and improve operational efficiency.Conduct safety training and onboarding for drivers on regulations, defensive driving, and company policies.Investigate accidents, incidents, and violations, perform root-cause analysis, and implement corrective actions.Oversee vehicle compliance including inspections, maintenance records, and DOT readiness.Analyze operational data (HOS, idle time, fuel usage, delivery delays) to identify risks and cost-saving opportunities.Manage driver qualification files (DQF), drug & alcohol testing programs, and background checks.Prepare and submit DOT audits, CSA reports, and safety performance documentation accurately and on time.Collaborate with dispatch and operations teams to optimize routes, reduce violations, and improve on-time delivery.Develop and enforce company safety policies, ensuring continuous improvement in compliance and operational performance.

Education

• Dr. C. V. Raman University, Kota Bilaspur

  Bachelor's degree, Arts