Ashis Nanda

About Ashis Nanda

Customer Technical Manager at Ericsson with over 23 years of experience in…

Experience

1. Customer Technical Manager

   Ericsson

   Sep 2012 — Present · Kolkata, IN

   Define working solutions that can be implemented using technology by applying proven methods and methodologies, and abstract knowledge. Write and/or review High and Low Level Design specification documentation and write or contribute to MS Solution documents.Gather and map customer’s requirements is a clear and articulated functional and non-functional requirements to business and technical stakeholders. Prepare solution presentations for internal and external customers.Participate-in or lead analysis, pre-studies and feasibility studies of an existing or planned solution with internal and external customers. Able to work with given restrictions and constraints in order to match customer’s requirements.Support the MS IT Engagement Directors and the Project Managers in breaking down the solution into activities and provide estimations to for building-up project budgets.Owns the technical solution during the pre-sales phase and hand it over as required to Operations. Handle scope, risks, changes and customer’s requirements and expectations.Build customer relationships and articulate Ericsson MS IT and related OSS initiatives and solutions to a technical audience and non-technical audience.Understand customer’s needs and requirements and act as the customer’s advocate inside Ericsson.Evaluate customer requirements and their data centers, then determine technical solutions, possible tasks and effort.Provide guidance on architecture and application processes to the engineering team and overall project.Participate in all pre-sales and post-sales technical aspects of the customer engagements, including proof-of-concept, pilot phases and hand-over to project and operational teams.Provide feedback from the field regarding enhancement requests and use cases.

Education

• BB highschool

  Master of Computer Applications (MCA)

Skills

• Unix
• Itil
• Storage Area Networks
• Data Center
• Project Management
• Storage
• Veritas Storage Foundation
• Cluster
• Solaris 8/9/10
• Veritas Volume Manager
• Service Delivery
• Cloud Computing
• Legato Networker
• Sun Cluster
• Solaris Volume Manager
• Sun Storage
• Emc Storage
• Emc Networker
• Virtualization
• Disaster Recovery
• Solaris Zones
• Netapp
• Pre-Sales
• Sun
• San
• Veritas Cluster Server
• Solaris
• Nas
• Highend Sun Servers
• Netapp Filers