Ashif Firoz

Inside Sales | B2B Sales & Market Research | Data & Industry Insights | Client Acquisition & Retention | Client Success & Lifecycle Management | Stakeholder Management

Role
Assistant Manager - Customer Success at PERSOL APAC
Location
Kolkata, WB, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Ashif Firoz

I’m a results-driven B2B Inside Sales and Market Research professional with a passion for…

Experience

  1. Assistant Manager - Customer Success

    PERSOL APAC

    Jun 2023 — Present · Mumbai, IN

    I support Strategic Initiatives across B2B Inside Sales, Market Research, and Client Lifecycle Management, focusing on delivering Revenue Growth and Client Success through:• Conducting in-depth Market Research and Industry Segmentation to identify High-Potential Opportunities• Managing End-to-End Sales Processes from Lead Generation to Client Onboarding and Retention• Leveraging Data Analytics to inform Sales Strategies and optimize Pipeline Performance• Building and nurturing Long-Term Client Relationships to ensure Satisfaction and Loyalty• Collaborating Cross-Functionally with Internal Stakeholders to ensure alignment on Client Objectives and deliver Consistent, High-Impact Value

Education

  • West Bengal University of Technology, Kolkata

    Bachelor of Computer Applications - BCA

    2009 — 2012

  • Institute of Management Technology, Ghaziabad

    PGDM

    2023

  • Jetking Infotrain Limited

    Diploma of Education

    2012 — 2014

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Ashif Firoz — Assistant Manager - Customer Success at PERSOL APAC in Kolkata, WB, IN | Unifers