Ashif Multani
Service Manager - Customer service Management
- Role
- Service Manager Customer Service Management at GE Vernova
- Location
- Jamnagar, GJ, IN
- LinkedIn followers
- 500 followers
About Ashif Multani
B.E in Electrical with 9.5 +years of experience in Operation & maintenance of Wind Turbine Generators.• Operational Effectiveness, Accountability• Customer Relation Improvement & Customer Issue Resolution• Being First point of contact to the customer, showed up Excellence in decision making and problem-solving skills based on strong functional and technical knowledge of the product, and Contractual in-depth knowledge.• Enhanced the quality and the sustainability of effective services by developing talents within the team.• Was designated as Single point of Contact (SPOC) for continuum and Greenko customers of GE-Renewable Energy in India and targeted, accomplished and set-up internal process of proper customer communication for Operational Excellence and improved the trust by enhancing the Responsiveness.• Expertise in analyzing and troubleshooting of wind turbine generator with Bachmann PLC controller and DFIG system• Expertise in managing maintenance operations for reducing breakdown / downtime & enhancing operational effectiveness of equipment.• Managing various assignments, installation & commissioning of automation type instrumentation system; designing & maintenance of PLC and process control system.• Abilities in resolving technical issues and providing technical support to internal customers. Exceptional operational analysis, strategic / capacity planning, and decision-making strengths.• Planning and implementing preventive maintenance activities, ensuring the availability of spare parts and smooth running of machines on floor.• An effective communicator with excellent relationship management skills, Training skills. Handle perfectly preventive, condition monitoring, Breakdown & Predictive maintenance at shop and site level
Experience
Service Manager Customer Service Management
Jan 2026 — Present · Gurugram, IN
Education
G E C bharuch
Bachelor's degree, ELECTRICAL ENGINEERING
2009 — 2013
S V HIGHSCHOOL,KADI
H S C, Science
2008 — 2009
Skills
- Engineering
- Renewable Energy
- Manufacturing
- Project Planning
- Microsoft Office
- Commissioning
- Electrical Engineering
- Microsoft Excel
- Scada
- Project Engineering
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