Ashhad Kamal

Empathetic Meta Support Pro Dedicated to Resolving User Queries and Ensuring Positive Experiences

Role
Operations Executive at Concentrix
Location
Kanpur, IN
LinkedIn followers
500 followers

About Ashhad Kamal

Working as a Customer service representative,Customer service, Debt Consultant in Vansh Marketing Pvt Ltd. Consulted with consumers who expressed interest in debt resolution regarding complex and financial debt settlement. Discussed with consumers about different debt resolution options. Developed viable and specific debt resolution plan for the consumer. Guided consumers towards making learned decision to join the Debt program.

Experience

  1. Operations Executive

    Concentrix

    Aug 2023 — Present · Gurugram, IN

    Enforcing Facebook\'s community standards and terms of service by addressing violations reported by users or detected through automated systems.Collecting user feedback, suggestions, and bug reports to help improve Meta\'s products and services, and advocating for user needs within the company.Handling inquiries and requests from users via various channels such as email, chat, or phone regarding account issues, technical problems, or general inquiries.

Education

  • Christ church college kanpur

    Bachelor of Commerce - BCom, Commerce

  • Dr Virendra Swarup Public School

    Business/Commerce, General

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Ashhad Kamal — Operations Executive at Concentrix in Kanpur, IN | Unifers