Ashfaq Ahmed

Program Manager | Global Center for Innovation & Delivery | Driving Digital Transformation Across Industries

Role
Principal Manager at Microsoft
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Ashfaq Ahmed

With over 18 years of experience—including 4 years in the UK and Thailand—I specialize in delivering complex business and technology solutions across banking, retail, automotive, utilities, and logistics. I hold an MBA from IIM Bangalore and bring deep expertise in Program Management, Client Engagement, Agile & Traditional Solutioning, and Business Development.At Microsoft India, I lead a team of 100+ professionals, managing enhancements and application support for a connected car service deployed on the Azure IoT platform across five production locations. I’ve implemented Site Reliability Engineering (SRE) principles to monitor and improve availability across 60+ critical user journeys, consistently meeting or exceeding 95% of 18 availability KPIs. I also pioneered the DevOps transition to unify Build and Run operations and co-defined OKRs and KPIs to align delivery with customer goals.Previously, I’ve led digital transformation and enterprise mobility programs at Kony, Virtusa, IBM, and Tata Consultancy Services, managing large-scale global projects and cross-functional teams. My international exposure and cross-industry experience enable me to deliver high-quality, timely solutions while building lasting client relationships.Outside of work, I’m an avid reader of fiction and non-fiction and have a passion for dramatics, having actively participated in various events during my school and college years.

Experience

  1. Principal Manager

    Microsoft

    Dec 2025 — Present

Education

  • West Bengal University of Technology, Kolkata

    Bachelor of Technolgy, Information Technology

    2001 — 2005

  • Indian Institute of Management Bangalore

    Master of Business Administration (MBA), Executive Post Graduate Programme (EPGP)

    2014 — 2015

  • St.Augustine’s.Day.School

    India School Certificate Examination, Science

    1999 — 2001

  • Korea Advanced Institute of Science and Technology

    Master of Business Administration (M.B.A.), International Immersion

    2014 — 2014

  • St.Mary's.School

    Indian Certificate Secondary Examination, Science

    1988 — 1999

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Ashfaq Ahmed — Principal Manager at Microsoft in Hyderabad, TG, IN | Unifers