Ashesh Dave
Technology Specialist 2 @TELUS Health
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WORK HISTORY
Technology Specialist 2 @TELUS Health
ON, CA
Subject Matter Expert - SME : For PrescribeIT, MedDialog and Laboratory Configurations / Troubleshooting for PSSuite.• Laboratory Integration: Set up various laboratory systems including Life Labs, Dynacare, Neon, BIO-Test, Alpha, TDIS, Med Labs of Windsor, Spire, and Thunder Bay Labs.• IT Infrastructure Management: Managed the setup of OLIS (Ontario Laboratory Information System), HRM (Health Report Manager), and enabled Mobile. Orchestrated the setup of Windows and Mac workstations with PS Suite and deployed Sophos security solutions.• Security Management: Oversaw the setup of new soft tokens, replacement tokens, and provided assistance with token requests. Managed PS Web Access and NOD FOB Re-Purpose.• Server Administration: Administered the configuration of ASP Server with base system loading, and the setup of Telus purchased Local Server (EOL) and 3rd Party Local Server. Managed the setup of Local Server 2012 with Postgres and Local Server 2008 with Oracle.• Data Backup Management: Oversaw the setup of PS Traditional Backup and Large Database Backup.• Network Management: Directed the setup of Fortiwifi ASP router, Fortigate 30E Local Router, and D-Link/TP Link local router.• Data Migration: Led various migration tasks including local 4.5 to 4.5 server replacement, 4.5 to ASP migrations, local server migration for Oracle to Postgres, and Oracle to Oracle. Conducted local to ASP migration and data transfer, and XML to XML migration.• Customer Support and Relationship Management: Provided technical consultation to internal and external customers, building strong relationships with other internal teams and customers. Provided direction, guidance, expertise, and tools to facilitate successful implementation and best practices.• Software Tools Proficiency: Jira, Confluence, Google Suite, Salesforce, Slack, Notion Etc. to effectively manage tasks, collaborate with teams, and streamline workflow.
SKILLS
ABOUT ASHESH DAVE
Leveraged over a decade of experience (14 + Years) in the Healthcare Industry to drive the implementation of advanced technology solutions, enhancing efficiency and patient care. • Demonstrated expertise in the maintenance and management of Windows-based Server Environments, ensuring uninterrupted operations and system stability. • Utilized Active Directory to effectively manage IT user accounts, bolstering system security and optimizing user experience. • Oversaw the backup and maintenance of SQL Databases, Autosys, and Feedhub Services, safeguarding data integrity and ensuring service availability. • Excelled in deploying and troubleshooting ETL SSIS Packages, facilitating efficient data integration and supporting informed business decisions. • Monitored and maintained client networks on VMware Horizon and Citrix XenApp environments, optimizing resource allocation and enhancing system performance. • Leveraged excellent communication skills to convey complex technical information to all levels of management and end users, fostering a collaborative and productive work environment.
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