Asheesh Kumar
Senior Manager Workforce Management at Teleperformance
- Role
- Senior Manager Wfm at TP
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Asheesh Kumar
A Workforce Management Specialist with end-to-end experience across forecasting, capacity planning, scheduling, real-time management, and performance reporting. Alongside my WFM expertise, I bring strong analytical skills as a Management Information System Analyst, with proficiency in Microsoft Excel, Power BI, Erlang, and client relations. Having worked extensively in the outsourcing and offshoring industry, I combine technical knowledge with business acumen to deliver data-driven strategies that optimize operations, enhance customer experience, and support organizational success.
Experience
Senior Manager Wfm
Jun 2022 — Present · IN
Education
SHIA P.G. COLLEGE, SITAPUR ROAD
Bachelor of Commerce - BCom, Business/Commerce, General
2008 — 2011
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