Ashley Brookes

WORK HISTORY

EDUCATION

SKILLS

ABOUT ASHLEY BROOKES

Easy conversationalist, intelligent and extremely articulate\"Originally from the East Midlands. Daddy to 1, Music and Art lover, critical thinker, interested in aviation.Previoulsy: Customer Account Manager for National MRO products & services supplier; Area Sales Representative in Plant & Tool Hire; Account Management in Critical Safety products & fire suppression (Marine); Regional Sales in Business Supplies and managed print; Extensive experience in Live Events management & tours (UK/International), and Music Retail; Supply chain management in Micro-Electronics Distribution, and Switchgear OEM.I have an affable manner - responding to demands with a positive outlook, and a ‘can do‘ attitude. Being professional whilst remaining friendly and approachable is a key requirement, whether as Account Manager, or as Live Event Organiser. In these roles I have been the first point of contact for customers, members of the public, production team, venue management and staff; and ensuring first-time resolution, and performance and quality standards are upheld are things I take great pride in.Throughout my time in highly pressurised customer-facing environments such as live events and retail, I have had dealings with people from various social, economic, and Cultural backgrounds, and those with disabilities. I have an ability to relate effectively, and build rapport quickly - understanding needs, wants and perceptions is vital to being able to interact with a wide range of people. I\'ve a very strong work ethic and view flexibility as vital to achieving relevant goals, and exceeding the expectations of customers, peers, and management alike - my working life has often necessitated working outside of ‘office’ hours to ensure customer satisfaction, maximum campaign impact, or on-time delivery of an order or event.My innate adaptability has enabled me to meet and deal with changes to working patterns, the introduction of new systems, and increased responsibility. It has also seen me through a changing job-market - having to respond to fluctuations in the fortunes of manufacturing and service industries.