Ashay Pawaskar

Supply Chain Operations Analyst at Accenture | Warranty Claims Management | Process Optimization | Power BI & Data Analytics | RPA, AI & Generative AI Enthusiast | Driving Cost Reduction & Automation in Supply Chain

Role
Automobile Warranty Claim Analyst at Accenture
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Ashay Pawaskar

A performance-driven Warranty Claims Assessor & Process Trainer with 7+ years of…

Experience

  1. Automobile Warranty Claim Analyst

    Accenture

    Sep 2021 — Present · Mumbai, IN

    Spearheaded process automation initiatives using RPA and AI, specifically identifying optimization and cost-reduction opportunities. ​Supported a high-end automotive client (JLR) by integrating AI enhancements in warranty claims workflows.​Created Power BI dashboards to automate and visualize KPIs, resulting in a 30% reduction in reporting effort.​Managed stakeholder communication and issue tracking through JIRA, and led daily client calls to present operational and quality updates. ​Contributed across the SDLC lifecycle (testing, implementation) and trained/mentored new team members on processes and quality standards.Led daily client calls to present process changes, operational updates, and quality findings while maintaining transparent client communication.Developed interactive Power BI dashboards and automated reporting tools, enhancing client insights and reducing reporting time by 30%.Directed technical and warranty support for internal teams, coordinating across regions and continents to ensure aligned solutions.Spearheaded training programs for new hires, delivering sessions on process, technical knowledge, and quality standards.Managed team IT/system access provisioning, troubleshooting, and coordinated with IT support to ensure uninterrupted operations.Facilitated daily huddles to align team goals, gather feedback, and provide actionable recommendations to management to boost productivity.Performed quality control checks on claims using SQF tools, coaching junior assessors to maintain consistent quality standards.Designed and implemented quick-access workflow tools, reducing process bottlenecks and improving efficiency.Collaborated with Analyst and Rules Management teams to optimize claim assessment times, reducing average turnaround by 15%.Enhanced documentation and training manuals, improving onboarding efficiency and ensuring process clarity across global teams.

Education

  • SARAWATI COLLEGE OF ENGINEERING kharghar

    Bachelor of Engineering

    2015 — 2018

  • Pillai Polytechnic, New Panvel

    Diploma in automobile engineering

    2012 — 2015

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Ashay Pawaskar — Automobile Warranty Claim Analyst at Accenture in Mumbai, MH, IN | Unifers