Ash Avila

Leader | Software Engineer | Systems Enthusiast

Role
Support Engineer at Carrot
Location
Oakland, CA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Ash Avila

With over ten years of experience in program and project management, I am a process improvement and cross-functional leadership expert. My mission is to streamline and optimize the operations and systems that enable companies to achieve efficiency and scalability.I have a proven track record of leading and collaborating with diverse teams, managing complex projects, and delivering exceptional results. Some of my achievements include enhancing the student experience, increasing operational efficiency, and reducing costs. I also have a strong background in customer service, data analysis, and business strategy. In addition, I am passionate about software engineering and have completed a full stack certificate program at Hack Reactor, where I developed my skills in Python, JavaScript, SQL, CSS, and HTML5. I am always eager to learn new technologies and apply them to solve real-world problems.

Experience

  1. Support Engineer

    Carrot

    Dec 2025 — Present

Education

  • Hack Reactor

    Software Engineering Certificate (Full Stack)

  • Kingsburg High School

    Diploma

Skills

  • Salesforce.com
  • Team Leadership
  • Project Implementation
  • Employee Learning & Development
  • Crm
  • Kpi Implementation
  • Customer Experience
  • Data Analysis
  • Call Centers
  • Global Management
  • Business Process Improvement
  • Multi-Unit Management
  • Process Improvement
  • Troubleshooting
  • Digital Communication
  • Social Media
  • Solution Implementation
  • Customer Relationship Management (Crm)
  • Microsoft Office
  • Adp E-Time
  • Management
  • Time Management
  • Customer Service
  • Customer Satisfaction
  • Training
  • Kpi Dashboards

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Ash Avila — Support Engineer at Carrot in Oakland, CA, US | Unifers