Asha Ishi
Senior Engineer - clover Infotech
- Role
- Senior Engineer at Clover Infotech
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Asha Ishi
Hitachi system India private limited -2023•Application Support Engineer at Hitachi system and supporting to Net-banking Application to C-Edge Technologies client for Syndicate bank Application.•Experienced to support in application outage.•Experienced in MySQL and Oracle database.•support Apache tomcat and Jboss in Deployment Activity for Linux server@clover infotech -2024 -Present1)Support jio Payment bank application.2)Handling the S2,S3,S1 tickets for customer payments related issues.3 Handling the live transactions to process NEFT,RTGS,IMPS,UPI4)Live incidents troubleshooting to resolve issue.5) Merchant settlement.6)New enhancement and deployment on production.7) all application support activity support.@ Clayfin technologies -20••••23• Monitoring and Supporting Corporate Net-banking Application.• Health check -up application• Monitoring Live incidents And Raise the Incident ID in Service Now Ticketing Tool• Monitoring The Live Transactions in Oracle Database (NEFT, RTGS, A2A, GST, IMPS).• Database Performance Monitor in Oracle Enterprise Manager (OEM)• Report Incidents and Analysis Issue and Troubleshoot in Live Environment.• Putting Emergency data patch in Production DB.• Supporting and Coordinate for Server/DB/Drill related Activity• Start Stop Services, Process in Live environment if required.• Resolution provided on call id based on SLA tickets P1, P2, P3, P4 in ServiceNow.• Support IBM WebSphere and IBM HTTP in Deployment Activity for windows server. • Experienced in Incident, Problem and Change Management • Supporting quarterly, monthly and Yearly payout Activity.• Experienced in query writing in ORACLE SQL Developer for shared transaction dump to client.@Datamation Research private limited20••••21Technical Executiveexperienced in Payment gateway for Merchant Onboarding for Top Indian bank merchants -experienced to coordinate with payment gateway vendors to coordinate with to solve UAT to production issuedaily task to enable payment option to merchant Card, Net banking, UPI-experienced to resolve live Transactions issues tickets tools•Experienced to support merchant payment gateway issues for HDFC Bank Merchants.•Onboarding UPI, BQR For merchants. Understand the exact requirement from merchant and provide correct solution to them.Coordinating with Top vendors CC Avenue, Payu for Merchant issues and Resolution Provide on CA desk ticketing tool. Proficient in writing SQL queries to retrieve and analyze merchant payment details and transaction data.
Experience
Senior Engineer
Apr 2024 — Present · Andheri, IN
Education
North Maharashtra University
Bachelor of Engineering - BE, Computer Engineering
2014 — 2017
MSBTE mumbai
Diploma in engieering, Computer Engineering
2011 — 2014
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