Ashai Londhe
Senior Implementation Manager @Retention.Com
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WORK HISTORY
Senior Implementation Manager @Retention.Com
Toronto, ON, CA
Working with clients through product implementation and subscription sizing.• Consulting clients on optimizing the usage of SaaS tools, advising on improvements and developing scripted solutions to streamline business operations.• Acting as a liaison between clients and internal teams to resolve issues effectively.• Working with the internal teams to create innovative methods to improve client experience and performance.• Identifying sales opportunities within the existing client base, driving growth and expanding client relationships.• Driving successful product adoption, ensuring clients utilize all relevant features to maximize value.• Compiling and presenting customer reports to senior leadership for strategic insights.
EDUCATION
Schulich School of Business - York University
Master's of Management
Little Angels High School
SSC
Medi-Caps University
Bachelor of Technology - BTech
ABOUT ASHAI LONDHE
I’m an Implementation Manager with a background in SaaS, customer success, and project management. I’ve worked with over 2,500 clients and helped drive $2.5M+ in MRR by making sure businesses get real value from the tools they’re using.My strength lies in combining technical skills (Python, SQL, JavaScript, REST APIs) with a consultative approach—whether it’s streamlining onboarding, solving issues with custom solutions, or helping teams make the most of what they’ve got. I enjoy working cross-functionally and have experience collaborating with sales, product, and engineering to keep things running smoothly.I started out in engineering, then completed a Master of Management at Schulich (York University), focusing on marketing, finance, and project management. Since then, I’ve stayed curious and committed to creating better experiences for clients and internal teams alike.
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