Ashaad Mason
The Corporate Point Guard| East Coast Breed| Delivering results during massive organizational changes
- Role
- Senior Warehouse Lead at Wesco
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Ashaad Mason
PROFESSIONAL SUMMARY Business Systems & Operations Specialist with 10+ years of…
Experience
Senior Warehouse Lead
Jan 2025 — Present · Denver, CO, US
Billing Safety IT Support Transportation LeadBillingProcess daily billing and invoicing using various accounting and ERP software (e.g, QuickBooks, SAP, NetSuite) to ensure accurate and timely charges. • Communicate with customers regularly via email and phone to address billing inquiries, resolve discrepancies, and ensure client satisfaction. • Maintain and update customer accounts, ensuring all billing information is accurate and up to date across multiple platforms. • Collaborate with internal departments such as sales, customer service, and finance to verify billing details and support smooth workflow.IT supportProvide on-site IT support in a fast-paced warehouse environment, ensuring minimal downtime for operations • Diagnosed and resolved bugs across 5 key software applications critical to inventory, logistics, and communication. • Maintained and repaired networked and standalone printers, ensuring reliable document handling and label printing. • Collaborated with cross-functional teams to identify recurring technical issues and implement solutions. • Documented technical procedures and resolutions to streamline future troubleshooting and reduce support time.Transportation Partner with IT and business leaders to analyze workflows and optimize enterprise systems, reducing turnaround time by 18% and improving satisfaction scores by 20%. • Gather and document requirements for workplace projects (moves, system changes, process automation) and ensure alignment with business objectives. • Managed vendor technology integrations that supported ERP-driven procurement and service workflows, increasing system efficiency and reporting accuracy. • Use in-house software to create routes, ship material for accuracyHead of Safety • Directed company-wide compliance and risk management systems, improving safety KPIs and securing vendors • Created and maintained incident reporting database that improved response times and increased transparency
Education
Harvard Online
Microbachelors, Purchasing, Procurement/Acquisitions and Contracts Management
2022
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