Ash Khan

About Ash Khan

Results-driven professional with 13+ years of experience in Account Management, Client Engagement, Technical Recruitment, Customer Success, and Project Delivery. Proven expertise in accelerating business growth through strategic talent acquisition and AI-driven workforce solutions. Recognized for building and sustaining long-term client relationships, aligning hiring strategies with business objectives to deliver high-impact talent and ensure operational excellence.Built and nurtured strong client relationships across mid-size to enterprise-level IT accounts, ensuring high-quality delivery and sustained client satisfaction.Managed end-to-end recruitment delivery lifecycle in alignment with client expectations and SLAs, collaborating closely with internal recruiting teams.Interpreted complex technical job requirements and translated them into effective, results-driven recruiting strategies.Led a team of recruiters, establishing performance benchmarks, conducting regular reviews, and driving accountability to meet hiring goals.Served as the primary client liaison, resolving delivery challenges and providing timely updates on active requisitions.Monitored and analyzed key performance indicators, including time-to-fill, submittal-to-interview ratios, and client satisfaction metrics, to drive continuous improvement.Negotiated contract terms, billing rates, and placement fees to ensure both client retention and organizational profitability.Collaborated with recruitment leadership to forecast hiring needs and proactively build talent pipelines for niche IT roles.Delivered quarterly business reviews (QBRs) and recruitment performance reports, highlighting key trends, achievements, and areas for improvement.Ensured full compliance with client-specific onboarding protocols, including background checks and documentation across all placements.

Experience

1. VP -it Delivery and Client Management

   Shorewise Consulting

   Dec 2021 — Present · US

   Lead strategic sales and account management initiatives across North America, partnering with Fortune 500 clients to deliver tailored IT workforce solutions.Collaborate with CIOs, VPs, and Directors to assess technical staffing needs and implement scalable recruitment strategies aligned with business goals.Drive new business development while managing full-cycle recruitment delivery for high-value engagements, ensuring quality, speed, and client satisfaction.

Education

• University of Mumbai

  Microbiology and Biochemistry

• University of Mumbai

  Bachelor of Microbiology and Biochemistry

Skills

• Software Project Management
• Consulting
• Team Leadership
• Recruiting
• Management
• Sdlc
• Training Delivery
• Networking
• Business Analysis
• Program Management
• Vendor Management
• Project Planning
• Training
• Telecommunications
• Business Process Improvement
• Requirements Analysis
• Quality Assurance