Ash H.
Head of Operations - off Site @Wabtec Uk
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WORK HISTORY
Head of Operations - off Site @Wabtec Uk
GB
Lead off‑site engineering services across engines, pantographs, doors, and other safety‑critical components. Accountable for warranty and field service delivery across 56 sites, with responsibility for P&L performance, supplier governance, safety, compliance, and customer satisfaction.Key responsibilities: • Lead multi‑site engineering operations across the UK & ROI • Own multi‑million‑pound P&L, margin performance, and financial controls • Govern supplier performance, SLAs, and warranty recovery • Strengthen safety and compliance through PUWER, LOTO, LEV and ESSR processes • Build and develop high‑performing teams with clear succession planning • Improve traceability and reporting through enhanced field‑capture processes • Drive productivity through governance cadence, scorecards, and leader standard workKey achievements: • Achieved zero LDs on 24‑hour warranty SLAs • Increased safety participation by 247% • Improved productivity by ~15% through governance and process improvements • Mobilised projects with full welfare and safety systems
EDUCATION
University of Derby
Bachelor of Arts - BA, Business & Leadership
ABOUT ASH H.
Operations and engineering leader with responsibility for off‑site services across engines, pantographs, doors, and other safety‑critical components. I specialise in leading multi‑site teams, improving operational performance, strengthening compliance, and delivering measurable outcomes across complex engineering environments.In my current role at Wabtec, I oversee warranty and field service delivery across 56 sites, with accountability for P&L performance, supplier governance, safety, and customer satisfaction. I focus on building resilient teams, embedding strong governance, and aligning processes and systems to support reliable, compliant delivery.I’m passionate about operational excellence, safety, team development, and creating environments where people and processes work together to deliver high‑quality engineering outcomes. I enjoy solving complex problems, improving systems and workflows, and working with cross‑functional teams to deliver sustainable improvements.
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