Asgar Khan
ITSM Consultant | Change Management | Major Incident Management | Problem Management | Service Management
- Role
- Senior Service Management Consultant at Ameriprise Financial Services, LLC
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Asgar Khan
I’m an ITIL-certified ITSM consultant dedicated to ensuring seamless IT operations through expertise in major incident management, change management, problem management, and knowledge management. Leveraging tools like ServiceNow, Everbridge, Dynatrace, and Sumo Logic, I drive process improvements, create critical dashboards, chair Emergency Change Advisory Boards (ECAB), and lead Root Cause Analysis (RCA) calls. With hands-on experience in migrating on-premises systems to the cloud and specializing in decommissioning activities, I’ve helped organizations streamline transitions and optimize IT environments.I’m passionate about transforming complex challenges into efficient solutions through data-driven strategies and collaboration. My focus on continuous improvement ensures reliable, user-centric IT services. When I’m not diving into tech, you’ll find me exploring the latest industry trends, hiking, or lost in a good book.Let’s connect to share insights on ITSM, cloud migrations, or driving operational excellence!
Experience
Senior Service Management Consultant
Ameriprise Financial Services, LLC
Jan 2026 — Present · Hyderabad, IN
Education
Ravenshaw University
Bachelor of Education - BEd, Information Technology
2016 — 2019
Vinayak college bhadrak
Science PCM
2014 — 2016
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