Asfa Kassam

About Asfa Kassam

I’m a healthcare business systems and operations analyst with 6+ years of experience improving data integrity, reporting, and end to end workflows across EHR environments. I work at the intersection of clinical operations, HIM, and analytics, translating real world process gaps into clear requirements, reliable reporting, and measurable outcomes.Most recently, I served as an SME in an Epic reporting optimization effort, reducing reporting issues from 80% to 20% through workflow analysis, reporting logic fixes, structured issue triage, and root cause driven follow up. I also support charge capture and documentation integrity by reconciling encounter level data, resolving cross system discrepancies, and partnering with clinical and HIM teams to protect accurate downstream billing and clinical use.What I do best• Requirements discovery and clarification through stakeholder interviews, workflow review, and issue patterns• Workflow analysis, process mapping, and continuous improvement• Reporting and data integrity, validation, and governance support• Epic and EHR reporting investigation and optimization• Encounter level reconciliation, exception resolution, and downstream impact prevention• Operational dashboards and performance reporting using Excel and Epic outputs• Testing and QA support for updates, interfaces, and downtime recovery, including UAT coordination• Cross functional partnership across clinical, HIM, billing, and operations teamsCore focus areasEpic and EHR workflow optimization, HIM operations, revenue integrity, charge capture, documentation integrity, data reconciliation, operational analytics, compliance support, issue tracking, UAT support, workflow documentation, and performance monitoring.I’m seeking analyst roles where I can own workflow and reporting improvements, strengthen data integrity, and support change through clear documentation, testing, and monitoring. If you are hiring in healthcare business systems, healthcare analytics, or HIM operations, I’d love to connect.

Experience

1. Health Information Specialist Ii

   Fred Hutch

   Sep 2023 — Present · Seattle, WA, US

   Reduced medical reporting issues by 60%(80% → 20%) by analyzing clinical workflows and configuring Epic reporting logic, improving data accuracy and operational reliability for cross-functional teams- Improved staffing allocation decisions by gathering managed-care stakeholder requirements and building a provider volume database, enabling actionable reporting and enhancing service capacity across HIM and coding teams- Increased clinical system adoption and data quality by developing and delivering targeted end-user training and documentation for new workflows and system configurations- Ensured patient record integrity and regulatory compliance by resolving cross-system data discrepancies across Epic and ancillary documentation, reducing rework and improving clinical reporting accuracy

Education

• University of Washington

  Health Informatics and Health Information Management