Aseem Dhanda

About Aseem Dhanda

At DBS Bank, my focus as a Project Manager has been on optimizing processes to improve…

Experience

1. Senior Associate

   DBS Bank

   Jul 2022 — Present · Mumbai, IN

   Project Management• Process Re-engineering: Led end to end thematic reviews to optimize processes, reducing turnaround time and discrepancies by 50% through workflow enhancements, process simplification and improved logistics. This included managing individual workstreams, project planning, mapping As-Is and To-Be solutions.• Drove implementation of Gen AI use cases and monitor adoption/value creation. Handled function design, user stories, testing, and internal communication strategies to drive understanding of key pillars.• Spearheaded the digital transformations initiative on the operations platform highlighting AI-driven transformations to launch scalable solutions, streamlined workflows, and enhanced user roles.• Developed a knowledge management portal utilized by employees, ensuring seamless transitions for 500+ migrated branches enabling improved access to policies, process documentation, and learning modules.• Conducted targeted workshops with key stakeholders to identify risks, issues and opportunities, analyzing data-sets to find operational gaps focused on improving efficiency and employee experience, tracking key milestones and performance metrics.• Increased digital adoption by 20% for time-sensitive customer journeys through branch enablement, introduction of new variants, and enhanced mobile and internet banking capabilities. Risk & Governance• Established a Standardized Operating Procedures review framework for 90+ processes, securing cross-functional consistency and compliance, defining a distribution list, and implementing an annual review cycle.• Strengthened risk mitigation controls with effective implementation of enterprise governance frameworks and leading periodic control assessments to identify gaps, recommend enhancements and remediations.Data Governance & Control Tower• DDOM: Designed data-driven models using dashboards and control towers to optimize key customer journeys.

Education

• Delhi University

  Bachelor of Commerce

  2012 — 2015

• Delhi Public School - R. K. Puram

  High School

  2005 — 2012

• XLRI Jamshedpur

  PGDM

  2022

Skills

• Microsoft Office
• Social Media
• Strategy
• Tax
• Research
• Microsoft Excel
• Microsoft Word
• Analysis
• Events Organisation
• Market Research
• Leadership
• Teamwork
• Internal Audit
• Team Management
• Social Media Marketing