Aseem Singh
Implementation Consultant @Shiji Group
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WORK HISTORY
Implementation Consultant @Shiji Group
Gurugram, IN
Managing implementation projects for Hotel PMS and integrated hospitality systems.• System Configuration & Setup: Configure modules such as Front Office, Housekeeping, Reservations, POS, and Reporting based on client needs; ensure data accuracy and seamless system alignment.• User Training & Change Management: Conduct virtual or on-site training sessions tailored to different hotel departments • Conducting client discovery sessions, solution design, and technical configuration.• Deliver virtual and on-site product training to hotel teams.• UAT (User Acceptance Testing): Develop test plans, execute UAT sessions, and guide clients through system validation to ensure readiness for go-live.• Go-Live Support: Act as on-site/remote point-of-contact during cut-over and stabilization period, ensuring a smooth transition with minimal business impact.• Experience with JIRA, Confluence, and Project Management tools such as Asana and Microsoft Projects.API & SAAS knowledge is a plus• Post-Implementation Handover: Document system configurations and hand over to support teams; provide knowledge transfer and process documentation for long-term client success.
EDUCATION
Indira Gandhi National Open University
Bachelor of Arts - BA, Business Statistics
The senior study school
Bachelor of Arts - BA, Fine/Studio Arts, General
ABOUT ASEEM SINGH
Implementation Consultant at Shiji Group | B2B SaaS | Hospitality Tech | System Deployment
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