Aseeim Ratan
Customer Success Partner - Leader @A.P. Moller - Maersk
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WORK HISTORY
Customer Success Partner - Leader @A.P. Moller - Maersk
Gurugram, IN
The increasing complexity of global supply chains is making them inefficient, vulnerable, and unsustainable. At Maersk, our Strategic Vision is to become the Global Integrator, offering truly integrated logistics solutions that connect, protect and simplify our customers’ supply chains- Work with our extended Global Service Centre team to ensure the smooth execution of the end-to-end shipment lifecycle- Identify opportunities to innovate and optimize team/customer service delivery- Ensure good governance and quality standards are met and that processes are adequately documented/adhered to- Manage other important activities like Ocean/L&S contracting, business forecasting, collections escalations, invoice quality, NPS and commercial onboarding of new businesses.
EDUCATION
Simplilearn
Business Analytics with Excel, Business and Data Analysis Using Statistics
Delhi University
Bachelor of Commerce - B.Com, Accounting and Business/Management, Economics
iQCG - International quality consulting group
Certified Six Sigma Green Belt, DMAIC, Quality Improvement
IATA Training
Diploma in Aviation Management (IATA/UFTAA)
ABOUT ASEEIM RATAN
By lineage, I was drawn to banking services, which led me to complete an IATA/UFTAA…
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