Abhishek Saxena
Head of CRM and Call Center
- Role
- Head of Crm and Call Center at Neuroequilibrium Diagnostic Systems Pvt Ltd
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Abhishek Saxena
Successfully implemented and managed call center operations for leading organizations…
Experience
Head of Crm and Call Center
Neuroequilibrium Diagnostic Systems Pvt Ltd
Apr 2024 — Present · Gurugram, IN
Skills
- Management
- Team Management
- Crm
- Bpo
- Process Improvement
- Customer Satisfaction
- Training
- Vendor Management
- Customer Service
- Project Planning
- Service Delivery
- Call Centers
- Business Development
- Leadership
- Mis
- Operations Management
- Analytical Skills
- Performance Improvement
- Quality Control
- Transition Management
- Call Center
- Performance Management
- Talent Acquisition
- Sales
- Pmp
- Talent Management
- Payments
- Competitive Analysis
- Business Operations
- Benefits Negotiation
- Competitive Intelligence
- Visio
- Program Management
- Service Management
- Software Project Management
- Microsoft Sql Server
- IT Outsourcing
- User Acceptance Testing
- Functional Requirements
- Performance Analysis
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