S M Asadullah Hussaini

About S M Asadullah Hussaini

Transformational and inspiring leader with extensive experience in Inside Sales, Account Management of Outsourced Partners, Marketing, and Merchandising across the UK, Ireland, and North America regions. Over two decades, I have navigated various roles starting as an Inside Sales Representative, Sales Coach, Sales Coach Manager, Sales Marketing Liaison, Commercial Desktop Merchandiser, Inside Regional Sales Manager and Director, Inside Sales. Responsibility included achieving Annual Revenue of ~$200M, customer interactions ~500K and headcount of ~200, adapting to shifts in communication and customer engagement strategies. I have spearheaded innovative initiatives, driving growth and profitability in Consumer, Small, and Mid-Market businesses. Proven track record of building customer-centric, high-performance teams and achieving sustained growth and success.

Experience

1. Director, North America Consumer & Small Business Inbound Sales

   Dell Technologies

   Jul 2021 — Present · Hyderabad, IN

   Financial Operational Excellence I Execution- Efficiency & Utilization.Process| Innovate & Enhance.Customer | Excellence-Best in Class Experience.People | Excellence - Best in Class Experience.Key Responsibilities:• Managing teams of Inside sales managers and sales professionals responsible for overseeing and selling products, including personal computers, electronics and accessories. • Communication and execution on specific sales strategies. • Directing the efforts of others in the achievement of the strategic and operational objectives of the group• Managing the hiring, staffing and maintaining of a diverse and effective workforce• Responsible for career development/planning, performance and pay discussions of team members• Manager of leaders and driving the inside sales organization to exceed performance objectives through effective management of frontline sales managers and resources.• Frequent interaction with subordinate supervisors, customers, functional peer group leaders, stakeholders - marketing, sales operations, finance, merchandising normally involving matters between functional areas, strategy and customers.• Managing, through subordinate supervisors and leaders, the coordination of the activities of POS Offline with responsibility for results, including costs, methods and staffing.• Participate in the quota setting process at the team/individual level and align on point of view with facts and data.• Responsible for providing direction, development and inspiration to the team members in the organization.• Understanding of market, our competitors and using that knowledge to plan for the future.• Driving superior customer experience by being trusted advisor and offering right solutions tailored to customer needs while ensuring the removal of barriers and driving strategic alignment in the group.• Frequently working on the development of reps by participating in call shadowing.

Education

• Osmania University

  Bachelor of Commerce

  2000 — 2003

Skills

• Leadership
• Customer Relationship Management (Crm)
• Management
• Sales Process
• Market Research
• Pre-Sales
• Contract Negotiation
• Selling
• Direct Sales
• Team Management
• Solution Selling
• Strategic Alliances
• Call Centers
• Business Development
• Business Analysis
• Product Marketing
• Sales Presentations
• Sales Operations
• Inside Sales
• Partner Management
• Lead Generation
• Business Analytics
• Key Account Management
• Enterprise Software
• Sales
• Account Management
• Crm
• Channel Partners
• Salesforce.com