Asadbek K.
Cloud Systems Administrator
- Role
- Cloud Systems Administrator at NiCE
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Asadbek K.
Cloud Systems Administrator with experience managing 24/7 enterprise cloud infrastructure, supporting mission-critical, large-scale systems (30+ host clusters), and delivering complex IT projects.
Experience
Cloud Systems Administrator
Apr 2023 — Present · Richardson, TX, US
Managed global 24/7 enterprise infrastructure spanning 9K+ servers. Deployed 30+ host clusters via CloudFormation and Ansible- Owned EMEA and APAC server patching. Approved patch sets and coordinated rollout from lower environments to production- Optimized AWS EC2 instances, eliminating excess spend and saving $230K annually through rightsizing- Implemented Okta end to end, including federation, SaaS SCIM provisioning, adaptive authentication, and automation of joiner/mover/leaver workflows using Okta Workflows and PowerShell- Configured adaptive authentication from Entra and Okta, enforcing step up MFA and blocking high risk logins based on geo, IP reputation, and device context, with alerts piped into Sentinel- Automated anomaly detection in Entra and Okta with real-time Sentinel alerts via KQL queries. Regularly audited accounts. Automated stale account detection and unused license removal- Managed M365, oversaw mail flow, users, security policies, Teams, SharePoint, and client connectivity- Represented SysOps in Change Approval meetings, participated in CM for all production changes, automated Change Record submissions, and evaluated high impact changes for risk- Led RCA project on critical Windows time drift issues impacting DBAs, rolled out fix staggered across regions, and implemented alerting from LogicMonitor to notify SysOps of issue recurrence- Handled the full lifecycle of Synergy Frames, Pure/Nimble storage, and Rubrik backups from planning and deployment to upgrades, patching, and decommissioning- Restructured infrastructure documentation to establish a single source of truth, eliminated redundant update points, reduced onboarding time, and enabled faster incident response through clearer runbooks- Coordinated with vendors to fix critical issues, give data center access, and support FE\'s- Mentored junior team members and recorded knowledge transfer sessions for onboarding and training
Education
Western Governors University
BS Cloud Computing, AWS
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