Asad Shaikh
Manager - UPI & Digital Payments
- Role
- Manager at ICICI Bank
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Asad Shaikh
Results-driven Deputy Manager with over 11 years of experience in banking operations, card processes, and digital payments. Expertise in technical support, reconciliation, dispute management, fraud prevention, and system optimization. Proven track record of implementing digital banking services (IMPS, UPI), streamlining workflows, and delivering successful projects with tangible outcomes. Strong analytical, problem-solving, and team leadership skills, focused on enhancing operational efficiency and customer satisfaction. Experience in Accounts Payable and Accounts Receivable, ensuring smooth financial operations and compliance.
Experience
Manager
Feb 2025 — Present · Hyderabad, IN
Analyzed daily workflow to ensure chargeback team meets SLAs and performance targets.Reconciled chargebacks per approved guidelines, resolving issues efficiently.Monitored payment gateway risk management and identified suspicious merchant activity, ensuring compliance with AML policies.Conducted transaction monitoring to detect and report suspicious activities related to money laundering, terrorist financing, and structuring.Managed end-to-end chargeback processing, including dispute resolution, documentation, and compliance, ensuring adherence to Visa, MasterCard, and NPCI guidelines.Conducted risk analysis of payment transactions to detect fraudulent activities, AML risks, and suspicious merchant behaviour.Performed EDD screening, transaction monitoring, and fraud detection, ensuring regulatory compliance with RBI and banking standards.Facilitated fund settlements, refund processing, and merchant onboarding on Eazypay & UPI platforms, maintaining 95% RM satisfaction.Identified and mitigated transaction risks by analyzing payment patterns, reducing fraudulent transactions.
Education
AKI's Poona College of Arts, Science & Commerce
Bachelor of Commerce - BCom
2008 — 2011
Allana Institute of Management Sciences, Pune | Maharashtra | India
Master Of Computer Management
2011 — 2013
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