Asad Humayun

Engineering Manager @Asda

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Engineering Manager @Asda

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Leeds, GB

Atlassian Product Owner / Engineering Manager. Led the in-house transition of enterprise collaboration platforms including Jira and Confluence, significantly reducing support costs while strengthening internal capability. Delivered operational efficiencies through process optimisation, cutting access provisioning cycle times by 85% and driving licence rationalisation initiatives that reduced annual expenditure. Built and developed the application support team to ensure scalable, resilient service delivery. Currently leading the foundational rollout of Rovo AI, establishing governance, security alignment, and a framework for responsible enterprise-wide AI adoption.

EDUCATION

2003 — 2006

Manchester Metropolitan University

Bsc, BSC Information Systems and Computer Studies

1998 — 2001

Stretford Grammar School

Combined Hons computer studies and information systems, GCSE

2001 — 2003

South Trafford College

AVCE, AVCE in ICT

SKILLS

TelecommunicationsTeam ManagementIncident ManagementService DeliveryCall CentersServersNetworkingDatabasesCustomer ExperienceManagementTechnical SupportOutsourcingItilBroadbandTeam LeadershipProject DeliveryVoipStakeholder ManagementBusiness AnalysisProcess ImprovementChange ManagementCall CentresSqlConfluenceRubyJiraAgile Methodologies

ABOUT ASAD HUMAYUN

As a results-driven leader with a chartered manager status and with a strong background in IT service delivery, application operations, and process optimisation, I specialize in bridging the gap between technology and business strategy. With extensive experience across retail, legal, broadcasting, and telecommunications industries, I have a proven track record of enhancing service stability, optimising IT operations through process efficiency and leading high-performing teams to drive business success.

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