Arshad Shaikh

Sr. Advisor I – Technical Support (Lead, Operations) | Microsoft UEX | RDS • AVD • AD • VDI • FSLogix

Role
Sr Advisor i Technical Support (Lead, Operations) at Concentrix
Location
Pune Division, MH, IN
LinkedIn followers
500 followers

About Arshad Shaikh

I am an Azure Virtual Desktop Engineer with strong expertise in deploying, automating…

Experience

  1. Sr Advisor i Technical Support (Lead, Operations)

    Concentrix

    Jul 2025 — Present · Pune, IN

    Part of the UEX Team, providing L2 troubleshooting support for Microsoft clients.Managing and troubleshooting RDS (Remote Desktop Services) deployments and Print Server infrastructure.Handling WMI and WINRM issues across enterprise environments.Supporting AVD (Azure Virtual Desktop), VDI, and FSLogix for user profile and virtualization management.Managing On-Premises Active Directory and Microsoft Entra ID (Azure AD) sync issues to ensure seamless hybrid identity operations.Collaborating with cross-functional teams to deliver high-availability and secure IT infrastructure solutions.

Education

  • Savitribai Phule Pune University

    Bsc, Computer Science

    2019 — 2021

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Arshad Shaikh — Sr Advisor i Technical Support (Lead, Operations) at Concentrix in Pune Division, MH, IN | Unifers