Aryman Rane
Associate Program Manager | Operations Management | Quality and Stakeholder Engagement | Driving Business Growth | Effective Planning and Execution
- Role
- Operations Associate at apna
- Location
- Indore, IN
- LinkedIn followers
- 500 followers
About Aryman Rane
Born and raised in Indore, Madhya Pradesh. Completed my education in Indore. Graduated from Malwa Institute of Technology with a degree in electrical and electronics engineering. Passionate about electronics since childhood and won the \"Best Major Project\" award for a Lightning Illumination System project. Specialties: MS Excel, AutoCAD, MATLAB, Fault Analysis, Google Suits. Experienced in providing customer service using CRM systems like Zendesk, Zoho, Slack, and Salesforce. Handled refund disputes, problem resolution, inventory reporting, and client management. Currently working as an Operation Associate, worked as a Trainer at Josh Talks, imparting technical knowledge and communication skills to students. Skilled in time management strategies and task management. Engage in reading, fitness, and podcast listening during spare time. Passionate about sharing communication techniques and fostering personality development. Open to connecting on LinkedIn.
Experience
Operations Associate
Dec 2022 — Present
Addressed Refund escalations, consistently prioritizing customer satisfaction with an average turnaround time of 4 business days. Collaborated with supervisors to develop and execute plans for curriculum delivery, resulting in a 20% increase in student engagement.
Education
Malwa institute of Technology, Nipaniya Byass, Indore
BTech - Bachelor of Technology, Electrical and Electronics Engineering
2018 — 2018
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