Aryan Kasera
Sr. Support Specialist@Jar | 4+ Years | Escalations | Team Management | CRM | Ops & Delivery | Seeking Team Lead Role
- Role
- Senior Customer Service Associate at Jar
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Aryan Kasera
A highly motivated and experienced Senior Customer Support Associate with over 3 years of experience at Jar (fintech), I specialize in managing escalations, improving customer satisfaction, and leading support teams. I’ve successfully handled over 1 lakh customer interactions and played a key role in gold delivery operations. I\'m passionate about customer experience and am now looking for a Team Lead opportunity where I can coach teams, scale processes, and delight users.
Experience
Senior Customer Service Associate
Jan 2024 — Present · Bengaluru, IN
Education
Uttar Pradesh State Board of High School and Intermediate Education (UPMSP)
intermediate & High school, PCM- Physic, Chemistry & Maths
Mahatma Gandhi Kashi Vidyapith (MGKVP), Varanasi
Bachelor Of Arts
NATIONAL INSTITUTE OF ELECTRONICS & INFORMATION TECHNOLOGY (NIELIT)
Geetech Computer Institute, ADCA - advance diploma master in computer application
FS University
Master of Computer Applications - MCA, Computer Science
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