Aryan Sharma
Computer Science Engineer
- Role
- Technical Support Executive at TP
- Location
- Kanpur, UP, IN
- LinkedIn followers
- 500 followers
About Aryan Sharma
Entry-level SOC Analyst with a background in Computer Science and hands-on experience in…
Experience
Technical Support Executive
Jun 2025 — Present · Jaipur, IN
Providing technical support to clients, specializing in Windows OS and Microsoft Office applications. Responsibilities include:1. Troubleshooting software and hardware issues, including drivers and system configurations.2. Guiding customers through problem resolution while ensuring a positive support experience.3. Handling a wide range of technical queries, including genuine product issues and account-related concerns.4. Escalating complex technical problems to the appropriate teams for faster resolution.5. Maintaining knowledge of Microsoft products and updates to provide accurate solutions.
Education
Dr Rammanohar Lohia Avadh University
Bachelor of Technology - BTech
2019 — 2023
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