Aryan Patel
Trainee – Reinsurance Servicing (Pro Rata Handler) at Gallagher | Client Servicing | Financial Operations
- Role
- Associate- Client Services at Gallagher Re
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Aryan Patel
Associate – Client Services at Gallagher with cross-functional experience in Reinsurance…
Experience
Associate- Client Services
Jun 2025 — Present · Bengaluru, IN
Pro Rata (Proportional Treaty) Handling:Processed proportional treaty client figures in internal systems in line with contractual terms and defined KPIs.Managed post-placement accounting activities including cash calls and treaty balances.Ensured accurate workflow management by maintaining timelines, comments, and documentation.Monitored unpaid items and collection status, escalating issues to Account Managers where required.Coordinated with Bureau markets and Xchanging offices for agreement and signing of accounts.Maintained compliance with internal policies, regulatory requirements, and professional standards.Delivered work consistently within defined SLA accuracy, quality, and turnaround time standards.Claims Handling:Provided claims servicing support for simple to medium-complex reinsurance claims portfolios.Processed client claim figures accurately in systems, adhering to contractual and KPI requirements.Acknowledged and actioned client instructions promptly with clear and professional communication.Managed cash call instructions and coordinated with markets to reach claim agreement.Tracked unpaid claims and supported follow-ups with clients and internal stakeholders.Maintained end-to-end documentation through E-filing and system attachments.Liaised closely with Account Managers and Client Service Advocates to understand client-specific needs.Ensured compliance with internal processes, regulatory standards, and audit requirements.Consistently met SLA expectations for quality, accuracy, and turnaround time.Cross-Skilling & Value Add:Successfully transitioned from Pro Rata servicing to Claims Handling, demonstrating strong adaptability.Developed a holistic understanding of reinsurance servicing across pro rata and claims functions.Built effective working relationships with internal teams, clients, and market participants.Demonstrated strong attention to detail, analytical thinking, and ownership of assigned portfolios.
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