Aryan Naag
IT Support | Endpoint Hygiene & Windows Hardening | Networking Fundamentals | Linux/SQL Basics
- Role
- Network Operations Support Engineer at Tech Mahindra
- Location
- Chandigarh, CH, IN
- LinkedIn followers
- 500 followers
Experience
Network Operations Support Engineer
Nov 2025 — Present · Chandigarh, IN
Working as an Network Operations Support Engineer• Monitoring and managing network incidents using ticketing and monitoring tools• Acting as a liaison between customers and internal technical teams• Performing initial technical analysis and escalation to teams• Supporting VPN connectivity, email (Outlook) and network-related issues• Handling incident updates, ETAs, and coordination with field/engineering teams• Following ITIL-based incident and problem management processes• Gaining hands-on exposure to networking and telecom fundamentals
Education
Panjab University, Chandigarh
BCA, Information Technology
2020 — 2023
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