Aryan Deka
Specializing in tracking IT support queries for Micron Technology| Graduate Mechanical Engineer with a flair for Robotics and Automation | Interned @ IOCL, NEEPCO, NEIST & NSFI
- Role
- Associate Account Management at Micron Technology
- Location
- Jorhat, AS, IN
- LinkedIn followers
- 500 followers
About Aryan Deka
Persuided Bachelor of Technology - BTech focused in Mechanical Engineering from Kaziranga…
Experience
Associate Account Management
Jun 2024 — Present
I serve our client, Micron Technology, US, by providing technical assistance to resolve both hardware and software issues related to their products for users in the US, UK, and EMEA regions.I troubleshoot problems, deliver solutions, and ensure a seamless experience for Micron Technology\'s customers under the umbrella of Crucial SSDs, DRAMs and Softwares. My role also involves managing website transactions and order management, where I address errors, resolve discrepancies, and eliminate any miscommunication to ensure smooth operations.Internally, I collaborate with cross-functional teams through Microsoft Teams to streamline communications and utilize Salesforce to efficiently manage queries and provide timely responses. This allows me to stay organized and responsive, ensuring high user satisfaction.
Education
Kaziranga University
Bachelor of Technology - BTech
2020 — 2024
Luit Valley Academy, Jorhat, Assam
High Secondary Leaving Certificate
2018 — 2020
Swargam Sangeet Academy Jorhat
Diploma of Sangeet Bhushan Final
2015 — 2018
Don Bosco Higher Secondary School Bagchung
High Leaving Certificate
2017 — 2018
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