Arwa Rangoonwala

About Arwa Rangoonwala

Customer Project Manager with 3+ years of experience managing end-to-end data center deployment projects for a leading global client. I specialize in coordinating multi-site infrastructure projects, ensuring accurate execution, timely delivery, and a seamless customer experience.Recognized with multiple awards, customer appreciations, and leadership acknowledgments, I bring an organized, proactive, and collaborative approach to every project. I thrive in fast-paced environments and actively contribute to team engagement, including mentoring new colleagues and leading recognition programs.Proficient in Siebel, Smartsheet, Microsoft Project (MS Project), Zoho CRM, Microsoft Excel, PowerPoint, and Microsoft 365, I am committed to continuous learning and am currently pursuing PRINCE2 Foundation and CAPM certifications to advance into senior project management roles.Let’s connect if you’d like to share ideas or collaborate on project management, customer success, or process improvement.

Experience

1. Client Project Manager

   Accenture

   Jun 2022 — Present · Mumbai, IN

   Project management for incoming client deployments (AMER, EMEA, APAC).Prepare Project tracker reports, coordinate and lead client meetings.Handled multiple Strategic level Client projects.Regular coordination with Sales Engineers, Account Executives, Billing team, Solutions Architects, Client Service Managers, Data Center Technicians over customer deliverables.Mitigating risk and working with required parties to address customer concerns.Supporting Client with Project update reports, Root cause analysis reports, Customers onsite visit setup, Special time sensitive projects, Process enhancement sessions, Process enhancement Ideas.Worked as a Project Analyst, a Subject Matter Expert for the team.

Education

• University of Mumbai

  Bachelor's in Mass Media , Advertising