Arvind Rau

About Arvind Rau

With over a decade of experience in product management, I currently serve as Head of Product for Worldwide Gift Cards at Amazon, leading the global product vision and strategy across Consumer, B2B, and Retail gifting channels. My work focuses on transforming user experiences through platform innovation and AI-powered personalization, delivering impactful and joyful gifting moments at scale.Known for translating ambiguous business problems into durable product strategies and building high-performing organizations that deliver outsized impact. Throughout my career, I have consistently aligned product innovation with evolving market trends and customer needs, partnering with cross-functional teams to develop customer-centric strategies that drive measurable business results.

Experience

1. Head of Product, Worldwide Gift Cards

   Amazon

   Oct 2025 — Present · Seattle, WA, US

   Lead the global product vision and strategy for Gift Cards across Consumer, B2B, and Retail channels. • Own and enhance user experiences across search, detail, and thank you pages to inspire seamless gifting. • Drive AI-powered personalization to create meaningful and joyful gifting moments at scale.

Education

• Indian Institute of Management, Lucknow

  Executive General Management Program

  2014 — 2015

Skills

• Team Management
• Mis
• Employee Engagement
• Process Improvement
• Vendor Management
• Retail
• Outsourcing
• Bpo
• Service Delivery
• Business Analysis
• Performance Management
• Crm
• Call Centers
• Accounts Receivable
• Management
• Operations Management