Arvind Goel
Pmo and Technology Delivery Leader @City National Bank
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WORK HISTORY
Pmo and Technology Delivery Leader @City National Bank
Los Angeles, CA, US
Directs enterprise programs and initiatives to support multiple products and business units with solutions delivery across diverse technologies. Notable Contributions: • Implemented a modernized cloud-based collateral management program that enabled improved client experience, systematic workflow, portfolio stress testing, collateral valuation, and loan sizing. This initiative established a foundation to grow the bank’s securities and asset-based lending book from $2B to $4B. • Replaced legacy siloed semi-manual collections operations with new cloud-based, secure/digital-native, omni-channel, full-suite debt collection platform. • Led rapid process initiative (Agile methodology) to reengineer key operational processes. Leveraged Salesforce and RPA toolsets to enable customer and operations team digital experience. • Migrated from LIBOR to SOFR, SIFMA, and AMERIBOR indexes. • Created consistent build-and-change capability with focus on Lending Operations (residential and commercial) group digital transformation and rapid growth strategy.
EDUCATION
Delhi University
Bachelor of Science - BS, Science
Indira Gandhi National Open University
Master of Science (MS), Computer Applications: Computer Software Engineering
ABOUT ARVIND GOEL
Accomplished technology leader with entrepreneurial approach to create scalable solutions for unique business needs and environments. Spearheads technology-driven transformation initiatives that deliver meaningful improvement. Defines and executes IT strategy, transforms legacy environments to modern technology, modernizes applications, reengineers processes, and builds end-to-end digital user experience. People/talent development: enables teams with resources and knowledge to succeed; motivates and supports; recognizes and celebrates successes; creates organization from ambiguity, and resolves competing priorities. Known for relentless drive and focus on the finish line. Influences stakeholders through customer centricity, technical competence, integrity, consistent fulfillment of complex initiatives, and ability to align outcomes with enterprise objectives. AREAS OF EXPERTISE Leadership: Strategic Planning | Relentless Execution | Geo-Diverse, Cross-Functional Teams | Talent Acquisition Teambuilding | Performance Management | Stakeholder Engagement | Vendor Relationships | Contract Negotiation Program & Project Management: Strategic Growth Plans | Business & IT Alignment | Enterprise Implementations Process Improvements | Risk/MRA Mitigation | Resource Management | Waterfall & Agile Technology: System Design | Web & Android | Cloud Infrastructure | SaaS | Salesforce | RPA
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