Arvind G.

About Arvind G.

IIM-K (Postgraduate), PMP certified,Scrum Certified, Six Sigma Certified, IT Professional with over 20+ years of incredible experience acquired in diverse areas encompassing Delivery Management, Program Management, IT Consulting, Presales & solution, Leadership and Strategic initiative roles in managing large Retail, Insurance, Healthcare and Life Sciences accounts across India, US, UK and Latin America. Experience of managing multiple large complex projects on diverse technology platform like Client server, E-commerce and Mainframe applications for Banking and insurance companies. Defined and managed large programs (Managed Services) on Application Development and Maintenance with strict service levels (SLAs) including Agile.Experience of global delivery platform in Application Development and Maintenance project models (Fixed Price, Service Level Agreement, and Time & Material) and setting up Offshore Development centres.Experience in Client relationship building, driving new opportunities, working with internal teams in sales, presales to respond to RFP and RFI. Ability to deliver efficiencies to improve gross margins through, innovative solutions, offshore leverage, reducing capital and operations expenditure.Experience in providing consulting to customers on large scale IT outsourcing engagements that leverage business domain, technology landscape optimizationHands on experience in all the phases of Software development life cycle including Business Analysis, Technical & Database Design, Test case preparation, development (coding & unit testing) and user acceptance support

Experience

1. Technical Scrum Master Specialist

   Vanguard

   Feb 2018 — Present · Malvern, PA, US

   The ES & F group consist of Security Services group (SSG), Identify and Access Management (IAM) team, BQC Automation team. As a part of SSG team, I am involved in managing multiple development projects using Agile Scrum Methodology using tools JIRA, Confluence and MS project. I was also involved in supporting 300+ applications which were using CA SiteMinder and Federation services using JIRA and Kanban. Till date I have been involved in several projects as mentioned belowSiteMinder upgrade to R12.52, Implementing SiteMinder R12.7 in AWS, Implementing CA API Gateway in AWS, Data center migration project (Migration of all applications from RAD/ NOR to DC1 / DC2), Providing non-prod and prod Support to existing SSO applications.As Agile Project manager my responsibilities were• Manage day to day execution of all the projects using Agile Scrum for Development and Kanban for Production support (JIRA) and Confluence for project collaboration and reporting.• Develop Epics, create prioritized project log and Conduct release planning• Involve in creating and estimating user stories along with the team. Create sprints• Conduct daily stand up meeting using JIRA Scrum Dashboard to get daily updates from the teams and remove impediments of the team if any.• Weekly Status reporting on (progress, achievements and impediments) • Escalation in timely manner• Manage Support of all SSG applications using JIRA. Triage JIRA tickets on daily basis and allocate tickets to the support team on basis of priority.• Update SSG leadership on status of all the projects using Confluence • Motivate the team to deliver high performance on regular basis• Raise Change Records using ServiceNow to Elevate Changes to production• Ensure regular and effective communications among stakeholders to ensure success of the project.

Education

• Shah and Anchor Kutchhi Engg College

  Bachelor of Engineering - BE, Electronics

  1991 — 1995

• Indian Institute of Management, Kozhikode

  eMEP, Management

  2009 — 2010

Skills

• Testing
• Business Intelligence
• Sql
• Team Management
• Process Improvement
• Strategy
• Software Project Management
• Oracle
• Requirements Analysis
• Pre-Sales
• Program Management
• Business Analysis
• Global Delivery
• Software Development Life Cycle (Sdlc)
• Business Process
• Agile Methodologies
• Vendor Management
• Offshore Outsourcing
• Management
• Wcf
• Software Development
• IT Strategy
• Sdlc
• Consulting
• Solution Architecture
• Pmp
• Systems Analysis
• Requirements Gathering
• Project Management