Arvind Goyal Jain
Senior Engineering Manager - AI @ Highlevel | ex - convin.ai | UHG | Shopflo | Tinder | NIT Jalandhar
- Role
- Senior Engineering Manager - Ai at HighLevel
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Arvind Goyal Jain
As a Senior Engineer manager at Highlevel AI, I head multiple 0-1 AI products & teams at Highlevel - AskAI(Copilot), AI Agent Studio, Content AI, Knowledge Base, GHL MCP, Data Science, Support AI.Built AI Agents(Voice bots)using inhouse STT, TTS, ElevenLabs, Nvidia multi-model triton inferencing, several more AI products for conversational intelligence at Convin AI.I have a strong background in software development, with experience in LLMs, RAGs, Agentic frameworks, Nvidia Triton, Java, Python, JavaScript, CICD, Kubernetes, DevOps, AWS, Azure & OCI. I was the first software engineer at Shopflo, where I developed innovative features for e-commerce platforms, such as abandoned cart recovery, ledger service, analytics, and shipping service. I also worked at UnitedHealth Group, where I contributed to the development of healthcare applications using agile methodologies. I graduated from NIT Jalandhar with a Bachelor of Technology in CSE in 2020. I am passionate about solving complex problems, learning new skills, and creating value for customers and stakeholders.
Experience
Senior Engineering Manager - Ai
Jan 2026 — Present · Dallas, TX, US
Leading full stack(product+design+engineering) for -AI Platform Pod - Agent Builder(Chat/Voice/Automations), Agent Runtime as a Service(ARTS), Agent Actions platform, Agent Monitoring.AI Context/Foundation Pod - Knowledge Base, RAG service, Memory.
Education
DAV Centenary Public School Jind,Haryana
CBSE
2014 — 2016
Christ Raja Convent School Jind,Haryana
ICSE
2006 — 2014
Dr B R Ambedkar National Institute of Technology, Jalandhar
Bachelor of Technology, CSE
2016 — 2020
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