Arvind Soni
Operation Manager at NTTDATA Services
- Role
- System Integration Associate Director at NTT DATA North America
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Arvind Soni
I am a Computer Science Graduate and ITIL v2 and v3 Foundation certified professional…
Experience
System Integration Associate Director
Jan 2018 — Present · Noida, IN
Managed team size of 50+ associates and supported all the requirement as per business model. • Managed technology specific meetings for leveraged (shared) accounts on weekly basis with internal team folks.• Interacted with customers for the planning, designing, transitioning on the Data Backup projects to the Steady State Operation team. • Managed documentation site where each process has SOP documented.• Supported escalated issues.• Interacted with Clients on Process redefinition• Prepared processes related SOPs and technical guidance on social knowledge management forum• Participated in the TCAB and CAB meetings to present the changes• Worked on SIP for multiple customers.
Education
MPCT, Gwalior
Bachelor's Degree, Computer Science and Engineering
1998 — 2002
IMT, Ghaziabad
Master of Business Administration (M.B.A.), IT - Systems
2009 — 2011
Diploma in Computer Science
It is a three year course in computer science, DBMS
1995 — 1998
Skills
- Leadership
- Servers
- Itil
- Microsoft Office
- Active Directory
- Windows Server
- Management
- Itil Certified
- Integration
- Project Management
- Team Management
- Infrastructure
- Storage
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