Arvind Prajapati

About Arvind Prajapati

Hi, my name is Arvind Prajapati. I work as an Admin and CRM professional at Riggle (Potluck Technologies Pvt. Ltd.)I specialize in enhancing customer experience, optimizing business operations, and managing accounting processes. As an Admin, Customer Success & Accounting Manager at Riggle, my primary focus is on streamlining workflows, increasing customer satisfaction, and maintaining financial stability. My Skills & Expertise:1.Customer Success & Relationship Management – Enhancing customer satisfaction and understanding their needs.2. CRM & Business Operations – Managing data, improving engagement strategies, and optimizing workflows.3. Accounting & Financial Management – Handling invoicing, budgeting, and financial transactions efficiently.4. Problem-Solving & Data-Driven Decision Making – Analyzing business challenges and finding effective solutions.5. Team Management & Collaboration – Guiding the team in the right direction and fostering business growth. My Achievements: Played a key role in automating operations and improving customer success at Riggle, leading to higher customer satisfaction. Improved financial management by optimizing the company’s revenue process, making invoicing and budget management more efficient.Utilized CRM data effectively to enhance customer retention rates. Trained teams with new strategies and technologies, making workflows more productive.I am always eager to explore new technologies, automation strategies, and data-driven solutions that drive business success. Open to networking, collaboration, and new opportunities.

Experience

1. Customer Relationship Management Manager

   Riggle

   Nov 2023 — Present

Education

• Allahabad University

  Bachelor of Applied Science - BASc